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The 12th Man Foundation


FREQUENTLY ASKED QUESTIONS/TICKET INFO


INDIVIDUAL HOME-GAME TICKETS
• 12TH MAN INDIVIDUAL HOME-GAME TICKET orders are filled after all season ticket requests have been satisfied for donors.
• Individual home-game ticket orders are filled after priority season tickets and DO NOT RECEIVE PARKING PRIVILEGES.

JOINT ORDERS
• If two or more donors desire adjacent seat locations for home and/or away games, ticket applications for each MUST BE RECEIVED by the 12th Man Foundation in the same envelope.
• Joint orders involving different contribution amounts are assigned the seating of the donor with the lowest priority.
• Adjacent seating will be assigned, as available, among donors with permanent seating locations.


RENEWAL PLEDGE AND TICKET APPLICATION DEADLINES

JANUARY 31 - Pledge form should be returned to the 12th Man Foundation office.

APRIL 1 - All ticket applications for priority seating and ticket payments are due in 12th Man Foundation office.

PAYMENT DEADLINE FOR ALL RENEWAL SEASON TICKET APPLICATIONS IS APRIL 1.
New Ticket applications will be accepted through June 1, 2008. However, those received prior to April 1 will have better seating options.

JUNE 1 - If ordering football tickets, pledge payments due in full.


TICKET APPLICATION ACKNOWLEDGMENT
• Each ticket application submitted will be acknowledged by mail within four weeks of receipt.

• This acknowledgment is the donor’s only assurance that the ticket application was received by the 12th Man Foundation; therefore, if this acknowledgment has not been received within four weeks, please contact the Foundation office.

• WHEN ACKNOWLEDGMENT HAS BEEN RECEIVED, PLEASE CHECK TO BE CERTAIN THAT THE DONOR NUMBER, GAMES ORDERED, NUMBER OF TICKETS ORDERED AND ADDRESS ARE CORRECT.


FREQUENTLY ASKED QUESTIONS
GENERAL:

Will I be required to make a donation on an annual basis, in addition to purchasing season tickets, or is it a one-time charge?
In order to reserve seating through the 12th Man Foundation, you will be required to make an annual charitable donation in addition to the purchase of your season tickets.

I would like to renew my seats for next season. What do I need to do to make sure that my membership is renewed on time?
January 1 is the beginning of the annual renewal period. We ask that all donors notify us of their intention no later than January 31. Please contact the 12th Man Foundation office if you have any questions regarding your renewal.

My company has a matching gift program. What do I need to do to apply their matching gift to my annual donation?
Simply contact our office. We will inform you as to possible matching gift opportunities through your employer, as well as the procedure for completing the donation.

If I purchase the video package at the end of the season, will I receive all of the tapes/DVDs from that season?
Certainly. Donors purchasing the video package will receive each tape/DVD for the season in which they sign up.

I do not wish to purchase all of the videos. Is it possible to purchase a tape/DVD of a specific game?
Due to production constraints, donors may purchase the season option only.

What is the story behind the "12th Man?"
One of the most well-known traditions at Texas A&M is the 12th Man. The story of this colorful tradition has been told and retold to generations of Aggie students, and is part of the cohesive substance that binds A&M students together forever. To read the story behind the 12th Man tradition, click here.


FOOTBALL:
When are tickets mailed?
Season tickets are mailed in mid August. Single game orders are mailed about 2 weeks before the particular game ordered. Away game ticket mailing is dependent upon the date the 12th Man Foundation receives the allotted tickets.

Do I need to purchase a ticket for my infant child, even though he/she will not occupy a seat?
Yes. It is Texas A&M’s policy that everyone must have a ticket to enter the stadium regardless of age. This policy is consistent with all other Big 12 state schools.

Why are away games listed as “request only?”
Some schools don’t have their ticket prices set until late spring (after 12th Man Foundation applications are mailed). Additionally, requests for certain games far exceed the actual number of tickets available. By taking requests, only those members who will receive tickets will be billed. The 12th Man Foundation will also notify all those who did not receive tickets.
TO ENSURE TIMELY TICKET DELIVERY, PLEASE NOTIFY THE 12TH MAN FOUNDATION OF ADDRESS CHANGES BY JUNE 1.

I want to improve my seating. How does the upgrade process work?
The 12th Man Foundation receives approximately 2,000 seat change requests a year. All 2,000 requests are placed in descending order according to the per seat donation paid for each season ticket. (Note: If two members are requesting to sit together, they will be seated at the lowest per seat donation of the two members). All upgrades are based on availability, i.e., non-renewed seats from the previous season. Unfortunately, not all seat change requests can be honored.Here are a few guidelines to remember when asking for a seat change:
1) Seat change requests must be in writing and should be mailed with the season ticket application.
2) If two or more members are requesting to sit together, applications must be mailed in the same envelope.
3) Be as specific as possible. Mention desired deck(s), section(s), row(s), and seat number(s). Upgrades are based on yard line seating, not height. Therefore, seats may be changed to a section closer to the 50-yard line but with a much higher row unless otherwise specified.
4) Include several options for seat changes. Many times the first (or only) seat change request is not available.

What happens if I do not return my season ticket application and payment by the deadline date?
All season tickets not paid for by the ticket deadline will be released to fill other orders. Any season ticket application received after the deadline will be allocated to the best remaining available seat(s) based on per seat donation and availability.

What do I need to do if I lost/misplaced my tickets or parking pass?
Contact the 12th Man Foundation immediately if your tickets are lost. The 12th Man Foundation is unable to replace lost or stolen parking passes. Please place your tickets and parking pass in a secure location.


BASKETBALL:
When will season tickets be mailed?
Approximately 2 weeks prior to first home basketball game.

How do I request a change of seating?
Write a detailed note on your basketball ticket application informing us of your desired location.

Can I order single game tickets?
Single game tickets are issued through the athletic ticket office at 979/845-2311.