MEMBERSHIP
Q:           Will I be required to make an annual donation to purchase priority season tickets?
A:            In order to reserve seating through the 12th Man Foundation, you will be required to make an annual charitable donation in addition to the purchase of your season tickets. Minimum total donation of $150 is required to order tickets through the 12th Man Foundation.

Q:           I would like to renew my seats for next season. What do I need to do to make sure my membership is renewed on time?
A:            January 1 is the beginning of the annual renewal period. We ask that all donors notify us of their intention no later than January 31. Please contact the 12th Man Foundation office if you have any questions regarding your renewal.

Q:           My company has a matching gift program. What do I need to do to apply their matching gift to my annual donation?
A:            Simply contact our office at 1-888-TAM-12TH. We will inform you as to possible matching gift opportunities through your employer, as well as the procedure for completing the donation. Priority Points will not accrue until complete payment (including matching gift) is processed by the 12th Man Foundation.

Q:           If I purchase the video program at the end of the season, will I receive all of the tapes/DVDs from that season?
A:            Certainly. Donors purchasing the video package will receive a video of each game for the season in which they sign up.

Q:           I do not wish to purchase all of the videos. Is it possible to purchase a tape of a specific game?
A:            Due to production constraints, donors may purchase the season option only.

FOOTBALL TICKETS
Q:           When are tickets mailed?
A:            Season tickets are mailed in mid-August. Individual home game and road game tickets are mailed approximately two weeks before the particular game ordered.

TO ENSURE TIMELY TICKET DELIVERY, PLEASE NOTIFY THE 12TH MAN FOUNDATION OF ADDRESS AND E-MAIL CHANGES BY JUNE 1.

Q: Do I need to purchase a ticket for my infant child, even though he/she will not occupy a seat?
A:            Yes. It is Texas A&MÕs policy that everyone must have a ticket to enter the stadium regardless of age. This policy is consistent with most other Big 12 schools.

Q:           Why are road games listed as Òrequest only?Ó
A:            Some schools donÕt have their ticket prices set until late spring (after 12th Man Foundation applications are mailed). Additionally, requests for certain games far exceed the actual number of tickets available. By taking requests, only those members who will receive tickets will be billed. The 12th Man Foundation will also notify all those who did not receive tickets. As with other benefits, road game ticket requests will be filled in Priority Point order.

Please keep in mind Texas A&M does not receive prime locations to road games.

BOWL AND NCAA TOURNAMENT INFORMATION WILL BE DISTRIBUTED TO DONORS AT 12THMANFOUNDATION.COM

Q:           I want to improve my seating. How does the upgrade process work?
A:            The 12th Man Foundation receives approximately 2,000 seat change requests a year. All 2,000 requests are placed in descending order according to the donation per season ticket and Priority Point total. (Note: If two members are requesting to sit together, they will be seated at the lowest per seat donation and Priority Point totals of the two members). All upgrades are based on availability, Priority Point total and non-renewed seats from the previous season. Unfortunately, not all seat change requests can be honored.

Here are a few guidelines to remember when asking for seat change:
1) Seat-change requests must be in writing and should be mailed with the season ticket application.
2) If two or more members are requesting to sit together, applications must be mailed in the same envelope.
3) Be as specific as possible. Mention desired deck(s), section(s), row(s) and seat number(s). Upgrades are based on yard-line seating, not height. Therefore, seats may be changed to a section closer to the 50-yard line but with a much higher row unless otherwise specified.
4) Include several options for seat changes. Many times the first (or only) seat change request is not available.

Q:           Will I be able to renew my Touchdown Terrace
discounted season tickets from last year?
A:            Discounted season tickets are not guaranteed from year-to-year. However, if available, you may make specific seat requests.

Q:           Is parking guaranteed to all donors?
A:            Parking is limited and will be assigned to 12th Man Foundation members based on their Priority Point total and availability. Parking is not guaranteed to all donors. You must purchase a minimum of two full price season tickets to be eligible to receive parking. Discounted season tickets are not eligible for parking through the 12th Man Foundation. However, parking is available for purchase through Transportation Services by visiting their website at: http://transport.tamu.edu.

Q:           What do I need to do if I lost/misplaced               my tickets or parking pass?
A:            Contact the 12th Man Foundation immediately if your tickets are lost or stolen. The 12th Man Foundation is unable to replace lost or stolen parking passes. Please place your tickets and parking pass in a secure location.

PRIORITY PARKING ASSIGNMENTS ARE NOT GUARANTEED AND ARE NOT TRANSFERABLE.

Q:           What happens if I do not return my season ticket application by the April 1st deadline?
A:            All season tickets not paid for by the ticket deadline will be released to fill other orders. Any season ticket application received after the deadline will be allocated to the best remaining available seat(s) based on per seat donation and Priority Point total.